Jobdetails

Our client is one of the leading healthcare providers in Europe and has a correspondingly international presence. You can expect a variety of challenges and flat hierarchies in a renowned large company.
For the location in Mannheim, our client is looking for a qualified, permanent position at the earliest possible date:

Infrastructure Specialist with expertise in Microsoft Exchange (m/f/d)

Your main tasks:

• Maintenance and troubleshooting in the area of central infrastructure and operating system-related applications for 27 countries in Europe
• Monitoring, optimisation and reporting of provider performance with regard to key figures and throughput times for service requests and incidents
• Classification, qualification, tracking and processing of incoming tickets in the area of 2nd level infrastructure support, primarily in the UCC environment (Teams and contact centre) and Microsoft Exchange
• Participation in regular meetings with service providers
• Coordination and management of external service providers

Your professional requirements:

• Experience in the support of Windows servers, network components
• Knowledge in the administration of collaboration applications such as Teams and/or the administration of Microsoft Exchange
• Understanding and interest in the area of UCC
• A broad knowledge and understanding of various IT systems
• Experience in large corporate environments and/or in the area of contact centres/call centres is an advantage
• A very important point: you should be keen to work in an international team and a collegial environment where the team language is English
• Very good written and spoken English skills
• German language skills are nice to have

Your personal requirements:

• Strong communication skills
• Ability to work independently
• High willingness to learn

Our client offers:

• Permanent employment contract
• 38.5 hours per week
• 13 monthly salaries
• Holiday allowance
• 30 days holiday
• Job bike
• Company pension scheme
• Mobile office
• Flexible working time models
• Exclusive further training programme
• Team events

Ihr Ansprechpartner:
Josefa Eickershoff
auteega GmbH
Kaiserring 14-16
68161 Mannheim

Telefon: +49 151 228 862 45
E-Mail: josefa.eickershoff@auteega.com
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